Recover
Help someone find enough contact with themselves to name what hurts and stay present to their own experience. Begin with the capacity that is actually available.


Online Facilitator Training · With Christian Pankhurst
Learn to coach couples and facilitate deeper intimacy.
Study the Heart iQ relationship practices through real demonstrations, detailed coaching analysis and the moments that rarely go according to plan.
The moment the conversation changes
One person reaches for connection. The other feels pressure and pulls away. Soon they are arguing about the words, while the hurt underneath them remains untouched.
As a facilitator, you need to notice that movement. You need to hear what each person is trying to say, recognise when an invitation is too much, and help them make the next step small enough to receive.
Relationship Mastery gives you a detailed way to study this work. Christian teaches the processes, demonstrates them with couples and returns to the recording to explain his choices. You see the interruptions, the uncertainty and the feedback that changes the direction of a session.
The invitation is to bring that attention into your own relationships as you learn to support others.
Watch the work
Christian’s Relationship Mastery masterclass introduces the work behind the facilitator pathway. The online training gives you the recorded teaching library to study it in depth.
A map for connection
The original training describes three stages. They help you orient yourself to what is needed, without assuming every couple should be doing the same exercise.
Help someone find enough contact with themselves to name what hurts and stay present to their own experience. Begin with the capacity that is actually available.
Study the repair practices that help partners hear impact, acknowledge their contribution and offer reassurance that feels specific.
Explore responsiveness and greater aliveness when there is enough connection to meet something new. Keep listening to what each person welcomes.
Learn from the whole session
A short demonstration can show you a sequence. The analysis helps you understand when to use it, when to slow it down and when to listen again.
Build the foundations and learn each process. Start with the distinctions that make a practice clear enough to try.
Watch both roles. Hear how the experience landed for the people involved, including the parts that did not work as expected.
Follow the recorded webinars and Christian’s case study analysis, alongside separate demonstration footage where available. Study each masterclass with its module, at your own pace.
Eight extended practices sit under Supplemental Training in the relevant modules, alongside an additional foundational Q&A. Watch a coach being coached and study the decisions that emerge in the room.
Use detailed written notes, diagrams and original worksheets to find the structure again after watching. Keep the material beside you as you reflect.
Inside the course
Begin with the orientation, then move through eight teaching modules. Each module brings together its introduction, core lessons and full masterclass. Advanced Relationship Dynamics practices appear separately under Supplemental Training in the modules they deepen.
Find your way through the course and establish a rhythm of watching, practising and reflecting.
Christian introduces the eight-module home-study training and explains how to learn from its demonstrations, documents and coaching analysis. His central invitation is to put the material into practice as you study, so that understanding develops through experience.
Build a shared language for relationship work. Learn the foundations, then see how tracking lets someone hear the experience around your words.
The first module connects the course's philosophy with practical decisions in a session. Christian introduces six areas of study, from the qualities of a satisfying relationship to the agreements and communication skills that support the later processes.
Christian introduces seven qualities that orient the relationship practices taught throughout the course. The framework includes your relationship with your own experience, the conditions between partners and the willingness to let another person see and affect you.
Christian introduces acceptance as a foundation for relational work. The lesson asks you to notice how quickly a feeling or reaction becomes a judgement about yourself, and explores a form of connection in which needs can be acknowledged without losing your own footing.
This is a document lesson. The four-page source maps three changing emphases in intimate connection: recovering self-contact, repairing contact with each other, and exploring what becomes possible when the connection is stable.
Christian introduces seven principles that the course calls energetic laws. They provide a language for exploring mutual influence, judgement, emotional range and attention. The questions from the room make the distinctions practical: ownership is different from blame, openness requires a workable degree of safety, and connection does not require giving up your own needs.
This session treats agreements as a shared way to support intimacy, attention and repair. It moves from a general intention to specific arrangements: when to check in, how to seek support, which responsibilities to delegate and how to return to an interrupted conversation. Agreements are chosen together and reviewed through experience.
This introduction explains the learning sequence used for the practical training: a teaching, demonstrations, analysis, a peer coaching example and debrief material.
Watch a supervised Dare to Share practice, with attention to permission, expression and the experience of the person receiving.
Explore questions about triggers, honest communication and learning the work when your partner is at a different starting point.
Watch the full recorded webinar and case study analysis for this module. The demonstration is available separately, so you can watch the process before returning to the analysis.
Practise a short exchange in which each person owns a contribution to a difficult pattern, without turning acknowledgement into blame.
This short demonstration introduces the alternating structure of basic acknowledgement. Each person names something they bring to relationships that does not work. The receiver takes it in without immediately answering, defending or discussing it.
Watch the full recorded webinar and case study analysis for this module. The demonstration is available separately, so you can watch the process before returning to the analysis.
Move from naming a behaviour to understanding its impact. Study reassurance and recognition, with extended demonstrations and coaching analysis.
Christian introduces acknowledgement, reassurance and recognition as capacities that help couples feel understood and able to open. This short introduction sets the direction for the module. The following lessons teach the distinctions and the process itself.
This introduction sets out the roles for the next demonstration. The speaker acknowledges a contribution and a desired change, then includes reassurance and recognition. The receiver stays engaged, responds honestly and explores any contribution of their own to the pattern being discussed.
This introduction brings acknowledgement, desired change, reassurance and recognition into one practice. It also clarifies when to use the process: connection may be strained, but enough openness remains for both people to observe and speak about their own contribution.
This recap gathers the process into a practical sequence. It expands the range of possible acknowledgements, separates ownership from explanation and clarifies that commitment to the practice is not a guarantee of immediate change. The receiver then responds and considers a related contribution of their own.
An experienced couple practises acknowledgement with a coach and supervisor. Their familiarity with the steps does not remove the difficulty of using them in a live relationship. This demonstration follows several attempts, moments of relief and a conversation that remains unfinished. It shows how instructions, related contributions and a clear choice of practice affect the exchange.
Reassurance is a brief, heartfelt response that helps someone feel received after sharing. The main distinction in this lesson is between meeting their vulnerability and immediately describing your own reaction to it.
An extended advanced acknowledgement practice with coaching and facilitator feedback. Study how the process develops in the live training room.
Watch the full recorded webinar and case study analysis for this module.
Explore how touch, words and attention are actually received. Learn to invite useful feedback and adjust to the person in front of you.
This original written introduction places the final advanced acknowledgement session alongside the module's new work on responsiveness. It explains how the tutorials and the downloadable practice checklist were intended to support participants.
This introduction looks at two sides of an exchange: offering affection in a way the other person welcomes, and allowing an honest response to become visible. It introduces the love-language framework and prepares the group to explore touch, words and attentive presence. The central learning question is how to make genuine reception easier to recognise.
A couple explores physical touch separately from words and eye contact. The receiver, Nathan, notices enjoyment alongside discomfort about being watched. The demonstration follows his feedback, a change of position and the giver's uncertainty about whether her touch is reaching him. It shows why receiving and communicating reception are related but different tasks.
This recap prepares participants to explore different forms of affection and describe what works more accurately. It moves beyond naming a favourite love language to the details of touch, words and presence. Service and gifts are included as subjects for conversation even though they are harder to demonstrate immediately.
A supervised coach helps a couple explore receiving appreciation and sharing attention through movement. The demonstration repeatedly changes course in response to overwhelm, uncertainty and feedback. The most useful developments come from making appreciation more specific, asking what the receiver wants and recognising that a plausible interpretation is still something to check.
Study an extended coached practice in responsiveness, including how to recognise a stop signal, invite contact and keep both people included.
Watch the full recorded webinar and case study analysis for this module.
Help a complaint become a specific conversation about an event, a feeling and an unmet need. Watch how the support changes when a person becomes overwhelmed.
This module moves into disappointments and unmet needs within the relationship itself. The introduction identifies two central coaching tasks: keeping both people included and translating difficult sharing so that its meaning can be received.
This lesson introduces “pain body” as the course's term for unresolved painful experiences that may become active in a present relationship. It connects those experiences with a person's sense of worth and distinguishes the present event from the meanings and reactions associated with earlier experiences.
A couple explore a disappointment about intimacy and reliable attention. With coaching, the speaker moves from wanting more presence to naming playfulness, creativity and time together without pressure to accomplish something. Her partner practises responding warmly without rushing to fix the situation.
Lars and Jenny discuss the impact of an earlier threat to leave the relationship. Lars wants closeness and feels Jenny's loss of faith; Jenny describes fear and protective withdrawal. The demonstration follows their attempts to acknowledge each other's experience, respond before explaining, and allow emotion without immediately trying to fix it.
This recap prepares the next coaching demonstration. It revisits common triggers, asks coaches to notice what is happening between partners in the room, and restates the sequence of sharing, acknowledgement and response. It also distinguishes an honest admission from passive agreement.
This introduction explains when and why to make agreements for difficult moments. The agreements are developed while the relationship is in a good space, so there is something to return to when one or both people become triggered.
This short introduction explains the purpose of three additional case studies. They bring the work on sharing disappointments into complete coaching sessions, alongside commentary on the coach’s decisions.
Explore an advanced practice in sharing disappointments, with the teaching and participant responses retained around the demonstration.
Watch the full recorded webinar and case study analysis for this module. The demonstration is available separately, so you can watch the process before returning to the analysis.
Study the permission, boundaries and listening that make room for less organised expression, including demonstrations where the practice becomes difficult.
Christian introduces the fourth core process in the training. Its subject is expression that does not have to arrive in perfectly organised language. He is equally explicit that the process needs agreement, preparation and a deliberate ending.
This short introduction sets up a live demonstration of expressive sharing and listening under pressure. The teacher explicitly names the risk that the exercise could turn into a familiar fight. Its setting, the availability of support and the distinction between a training exercise and everyday communication are central to understanding it.
This introduction explains a structured exchange: track what is coming, ask whether the partner can listen, express, then mark completion and respond. Questions from the room make the limits clearer, especially the difference between willing presence and shutdown, and between an invitation to express and a personal attack.
Follow a physicalised Gestalt demonstration and its debrief. Study role-taking, the distinction between compliance and authentic expression, and how to bring a role-play to a close.
Watch the full recorded webinar and case study analysis for this module.
Explore the course’s approach to embodied aliveness through sound and movement. Follow the participants’ feedback, including their requests to pause or change the exercise.
Christian introduces polarity as the course's language for a felt charge between different qualities of expression. He proposes movement to music as a way to explore it and distinguishes attraction from acting on attraction. The recording also makes strong claims about identity, health and readiness that require careful separation from the usable relationship questions.
Two participants notice that their fluent dance does not express everything they feel. The coaching moves from a shared dance towards distance, stillness and sound. It ends with a direction for further exploration, rather than a completed breakthrough.
Jo begins by describing overwhelm after an encounter the previous day. A movement exercise with women initially feels freeing and grounding. When the group expands, she reports disconnection and claustrophobia. The later conversation brings forward two concerns in her own words: receiving may create obligation, and opening to people may leave her vulnerable to loss.
Study the advanced slow motion movement practice and the coaching that accompanies it in the group setting.
Watch the full recorded webinar and case study analysis for this module. The demonstration is available separately, so you can watch the process before returning to the analysis.
Bring the skills together in an eight-step reset. Explore acknowledgement, release and replenishment, then study closure and the place of grief.
Christian and Stephanie introduce a structured process for working with an unfinished past relationship, closing a current relationship or refreshing one that is continuing. The same broad sequence serves different intentions, so begin by being clear about yours.
This teaching uses closure for several transitions: ending a relationship, ending a pattern within one, or loosening an attachment to a past connection. It offers questions for reflection, while acknowledging that there is no fixed rule for deciding whether to stay or leave.
An extended advanced Relationship Reset process, studied alongside the core eight-step teaching.
Explore an embodied couples connection process from the Advanced Relationship Dynamics training.
Watch the full recorded webinar and case study analysis for this module.

Bring it into your own life
You may recognise the impulse to explain yourself when someone needs to feel heard. You may notice how quickly you offer reassurance that you do not fully mean, or how hard it is to ask for a small adjustment in the way someone touches you.
These are places to practise. Take one exchange from a lesson and notice what happens when you try it with someone willing. Speak about what worked, what felt awkward and what you would change.
Developing the capacity to notice your own patterns helps you stay more available when a couple brings theirs into the room.
From people who have experienced the work
These comments come from the original Relationship Mastery brochure and training events. They describe participants’ own experiences of the work, including its live setting.
“The practice of embodiment and live demos together with a well balanced amount of lecture was a profound combination. I enjoyed it very much!”
“The experience was fabulous from start to finish. The coach training event really helped to integrate the practices and curriculum.”
“We now have something new that we both can practice together to support our relationship intimacy. This is priceless!!”
“I really think this program is amazing. How you have laid it out is so clear - what works and what doesn’t work to create deeper intimacy. Amazing really ... with the biggest gratitude!”
Meet Z, the Heart iQ Oracle
Learning continues between lessons, when something from a circle stays with you or a practice brings up a question. Z offers personalised support in those moments, helping you explore what you are learning at your own pace.
Z is being trained in every aspect of Heart iQ, drawing on Christian’s teachings and the practices at the heart of the work. It is a companion you can return to as your understanding deepens.
Three months with Z are included in the training, with access by text and voice.
Explore a lesson with Z, rehearse a conversation or work through a practice together. Bring the moments where you feel unsure and use them as a place to learn.
Type when you want to write, or use spoken voice for a back-and-forth conversation in up to 30 languages. Practise aloud and find the words that feel true to you.
Return to what moved you in a lesson or a circle. Z can help you reflect on the experience, harvest its medicine and see how that learning belongs in your own life.
Share what happened in a practice and explore it with Z. Receive feedback on what you bring, with space to ask further questions and deepen your understanding of the method.
In development
The next step is to give Z the ability to assess facilitation skills and offer more targeted support for developing them. This is being worked on now. Facilitation assessment is a future capability and is not yet available.
Your training, wherever you study
Choose a module, open a lesson and move between its components. Your session notes sit beneath the video, with relevant PDF worksheets and comments alongside the lesson.
Use your web browser, or sign in to the Heart iQ app on iPhone or Android. Three months with Z give you a place to explore questions between lessons.

Who this is for
This training is for coaches, facilitators and people drawn to learning the Heart iQ relationship method. You may already work with couples, or be developing the foundation for that work.
You need a willingness to observe your own experience, receive feedback and practise. The course offers structures you can learn, and asks you to remain responsive to the people using them.
It is a substantial recorded library. It does not include individual supervision or a promise that every relationship can be repaired. The live immersion is a separate next step for developing the embodied craft.
Your complete home-study training
Study the foundations, watch couples work through the practices, and return to the coaching analysis when you want to understand the decisions behind a session.
$997
USD · pay in full
Continue to checkoutOr 3 monthly payments of $349
Total $1,047 USD
The instalment option is a commitment to all three payments. It ends after the third payment.
Before you begin
This is the recorded online facilitator training. It includes teaching, demonstrations, recorded masterclasses and coaching analysis from the original training. New live calls, supervision and an in-person immersion are not included.
The course is part of Heart iQ Academy’s facilitator pathway. It teaches you to observe and support relationship processes, and invites you to practise the skills in your own life. You can study individually. Partner exercises need a willing practice partner, and the more intense demonstrations need appropriate support.
Start with the core teaching and demonstrations. Supplemental case studies let you explore a process in greater depth and see how it changes with different people. The Advanced Relationship Dynamics practices sit under Supplemental Training in the relevant modules. Each module also has its own full masterclass, with separate demonstration footage where available.
No. Relationship Mastery is an education in the method. Professional certification and live facilitator development are separate. The Relationship Mastery Facilitator Immersion is an opportunity to explore the work in person and is booked separately.
Videos, session notes and comments live together in the Hub. Original PDF worksheets are attached to their relevant lessons and open for viewing. Multi-part lessons have a component selector, with Core Training, Supplemental Training and Masterclass sections clearly identified.
Three months with Z are included. You can explore what you are learning by text or voice and use it as a practice companion between lessons. Z is an AI guide, not a human supervisor, therapist or emergency service.
Yes. Choose a single payment or three monthly payments at checkout. Select your currency to see the exact amount and total. The instalment plan ends after the third payment and commits you to the full three-payment total.
The online training gives you the recorded teaching library to study at home. The immersion gives you an in-person environment in which to practise with others. The recordings can help you prepare, but watching an embodied process is different from developing the skill with live feedback.

Continue in person
Take the work into a live training environment at New Eden. Explore the immersion, its current dates and what is included on its own page.
Explore the separate immersion →